We recommend placing orders by e-mail, phone, fax or personally. Personal goods collection is possible during the showroom opening ours. Please, arrange the date and time beforehand.
We are waiting for you Monday to Friday, 08:00am - 05:00pm.
Certainly, we send the goods by GLS courier service; the cost is PLN 27 or PLN 21, if we get an advance payment. Dispatching abroad – we export our products to all continents via n international courier service. The 3-metre-long profiles are sent by specialist transport; prices are set individually.
It is worth starting with our website – you are encouraged to get familiar with our Inspirations and Support. The other questions will be answered by e-mail or by phone. You are welcome to contact us!
Yes, if the goods are new and undamaged – upon the purchase receipt. The Quality Manager takes a decision on the complaint within 14 days. The right to complain does not cover customised products.
Yes, we give a one-year guarantee for TOPMET all products and accessories. We give a 3-year guarantee for LED light sources and strips by OSRAM (provided the OSRAM accessories are used).
The lighting systems and LED luminaries are made at request, the completion time is 5-7 working days. 90% of profiles and special-purpose accessories are available in the main storehouse, in our premises. Standard products are available on the spot.
How long are the sections of LED profiles and covers sold? Can I order a non-standard section length?
We sell profiles and covers in 1- and 2-meter-long sections. It is possible to order profiles in 1- and 4-meters-long sections (if you collect them by yourself). Obviously, we also cut profiles at the Customer request, provided the order includes at least 50 pieces of a particular length. Completion time – 3 working days.